Returns & Exchanges
At Mosaic Foods, we stand behind the quality of our meals and offer a 100% satisfaction guarantee. If you are not completely happy with your order, please contact us within 7 days of delivery for a full refund or replacement.
Return Process
- 1.Contact Support
Email our team at [email protected] with your order number and a brief explanation of the issue.
- 2.Share Feedback
Provide photos of the packaging or meals if there was any damage during transit to help us improve our shipping process.
- 3.Keep the Food
Because our meals are perishable, we do not require you to ship them back; feel free to donate or dispose of the items.
- 4.Receive Resolution
Once reviewed, we will issue a credit to your original payment method or schedule a fresh delivery at no extra cost.